- Settore: Quality management
- Number of terms: 21751
- Number of blossaries: 0
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American Society for Quality (ASQ) is a global community of quality management professionals. Established in 1946 as the American Society for Quality Control (ASQC) in response to the need to sustain the many quality-improvement techniques used manufacturing during World War II, the organization ...
Requirements governing the quality procedures of medical device manufacturers.
Industry:Quality management
A Japanese term for a manufacturing technique for preventing mistakes by designing the manufacturing process, equipment and tools so an operation literally cannot be performed incorrectly. In addition to preventing incorrect operation, the technique usually provides a warning signal of some sort for incorrect performance.
Industry:Quality management
Participation of the highest level officials in their organization’s quality improvement efforts. Their participation includes establishing and serving on a quality committee, establishing quality policies and goals, deploying those goals to lower levels of the organization, providing the resources and training lower levels need to achieve the goals, participating in quality improvement teams, reviewing progress organizationwide, recognizing those who have performed well and revising the current reward system to reflect the importance of achieving the quality goals.
Industry:Quality management
A control chart for evaluating a process in terms of a demerit (or quality score); in other words, a weighted sum of counts of various classified nonconformities.
Industry:Quality management
Sometimes called continual improvement. The ongoing improvement of products, services or processes through incremental and breakthrough improvements.
Industry:Quality management
A control chart for evaluating the stability of a process in terms of the levels of two or more variables or characteristics.
Industry:Quality management
Healthcare term for any event that is not consistent with the desired, normal or usual operation of the organization; also known as a sentinel event.
Industry:Quality management
Organization that designs, develops and delivers personnel and training certification sources.
Industry:Quality management
A method to assess whether the means of two groups are statistically different from each other.
Industry:Quality management
A feature of a product or service that a customer does not expect to receive but that gives pleasure to the customer when received. Also called an “exciter.”
Industry:Quality management